It's Tuesday morning at 9:20. My phone rings. "Dianne, I just received a phone call from Scott's principal at school (Scott has epilepsy, has just moved to town with his family, and can no longer attend his previous specialized school). He has to leave the school by Friday! What should I do?" There are no words that can convey the pain and exhaustion I hear in this mom's voice. My heart just aches for her. I can hear that she has been crying and there is fear in her voice.